Frequently Asked Questions
All your questions about 87kbd answered here
From bonus withdrawals to live casino and account verification — whatever question you have, you will find all the answers in plain English on the 87kbd FAQ page.
Whether you are new to 87kbd or a returning player — questions come up all the time. How to withdraw with bKash or Nagad, what the welcome bonus terms look like, which games are in the live casino, or how to complete account verification — this page has more than 20 questions and answers organized into four sections. If you cannot find what you are looking for, you can reach us directly via live chat or email.
Frequently Asked Questions
Live Casino
Baccarat has two sides — Player and Banker. You bet on which side will get a higher card value. The side whose cards total closest to 9 wins. The rules are quite simple, which makes it very popular among players in Bangladesh. At 87kbd you can play live Baccarat with a real dealer directly from your smartphone or computer.
Teen Patti and Andar Bahar are both popular card games from South Asia, but they are played differently. Teen Patti is played with a three-card hand — the player with the strongest hand wins. Andar Bahar is relatively simpler: a reference card is placed and you bet on whether a card of the same value will appear first on the Andar (inside) or Bahar (outside) pile. Both games are available with a live dealer at 87kbd.
Yes, each live table has a set minimum and maximum bet limit. The limits vary by game and by table — some tables are suited for lower bets, while high-stakes tables are also available. The minimum and maximum limits are shown next to each table in the game lobby, so you can choose a table that fits your budget before sitting down.
Roulette is essentially a game of prediction. A ball is dropped onto a spinning wheel and you bet on which number or color it will land on. Betting on red-black or odd-even gives you nearly a 50% chance of winning, making it comparatively lower risk. Betting on a specific number offers a higher reward but also higher risk. On 87kbd's live Roulette tables, all betting options are clearly visible in the interface.
Yes, 87kbd's live casino is fully mobile-friendly. You can join a live table directly from an Android or iOS smartphone browser without downloading any separate app. A stable internet connection is recommended for a good experience, as live streaming uses somewhat more data.
Verification & Documents
Your personal information and documents are completely safe at 87kbd. We use SSL encryption technology, which keeps your data protected from third parties. All documents submitted for verification are used solely for the purpose of confirming your identity. You can read our privacy policy for more details.
When verification is rejected, the reason is usually communicated by email or notification. The most common reasons are — image is unclear, document has expired, or the name did not match. Take a clear photo and resubmit. If you have any trouble, our support team at 24/7 live chat will assist you right away.
Verification is primarily for the protection of your account and funds. It confirms that you are the account owner and prevents anyone else from making transactions in your name. If identity verification is not completed when processing a withdrawal, it may cause delays. So complete your verification before making your first withdrawal.
Yes, this is a very important point. The name registered on your 87kbd account must exactly match the name registered on your bKash, Nagad, or Rocket wallet. If the names do not match, your withdrawal may be held or cancelled. So when opening your account, register using the name on your mobile wallet.
How to Withdraw
Withdrawal requests at 87kbd are generally completed within 30 minutes to 3 hours. Showing as pending means the request is being processed in our system. During particularly busy periods it may take slightly longer, but your money should reach your bKash, Nagad, or Rocket wallet within a maximum of 3 hours.
Absolutely. Withdrawal services at 87kbd are available seven days a week, 24 hours a day. Whether it is night or a holiday — bKash, Nagad, and Rocket wallets are always active, so there is no break in withdrawals. The minimum withdrawal amount is ৳1,000.
Yes, but you need to fulfill the wagering requirement first. For the welcome bonus, you must wager 25 times the bonus amount. Example: if you receive a ৳2,000 bonus, you must complete ৳2,000 × 25 = ৳50,000 in wagers before you can withdraw winnings from the bonus. The wagering requirement is calculated on the bonus amount only, not on the deposit amount.
No, that is not possible. For security reasons, withdrawals will only go to the mobile wallet that is registered in your name and linked to your account. Money cannot be sent to another person's bKash, Nagad, or Rocket number. This is done to protect your funds.
The minimum withdrawal amount at 87kbd is ৳1,000. This amount is the same across all three methods — bKash, Nagad, and Rocket. You can submit a withdrawal request as long as you have at least ৳1,000 in your account.
Welcome Bonus
The process is simple and takes three steps. First, create an account at 87kbd, then make your first deposit of at least ৳500, and activate the bonus option. A 200% bonus will be added on your deposit — up to a maximum of ৳10,000. For example: deposit ৳1,000 and you will get a ৳2,000 bonus, making your total balance ৳3,000.
The wagering requirement is the target amount you must wager before you can withdraw bonus funds. At 87kbd, the wagering requirement is 25 times the bonus amount, and it is calculated on the bonus amount only — not on the deposit amount. Example: if you receive a ৳2,000 bonus, you must wager ৳2,000 × 25 = ৳50,000. After that, you can withdraw your winnings from the bonus.
No, the welcome bonus can only be received once per account. It is designed specifically for new players. Attempting to claim the bonus by opening multiple accounts using the same device, IP address, or payment method may result in the account being closed.
Yes, bonuses have a set time limit. After the bonus is credited, the wagering requirement must be fulfilled within the specified period, otherwise the bonus will be automatically cancelled. The expiry period is clearly stated in the terms and conditions when accepting the bonus. If you have any questions about the time limit, ask in the live chat.
The welcome bonus goes up to a maximum of ৳10,000. The bonus rate is 200%, so depositing ৳5,000 is enough to receive the maximum ৳10,000 bonus. Depositing more than that will not increase the bonus beyond ৳10,000. Example: deposit ৳12,000 and the bonus is ৳10,000, making the total balance ৳22,000.
Still have questions? We are always here
If you could not find the answer to your question on this page, do not worry. The 87kbd support team is ready to help in Bengali and English, 24 hours a day, 7 days a week.
Live Chat — Instant Support