Your Privacy Is Our Priority
Your personal information is completely secure on the 87kbd platform. This policy clearly describes how we collect, use, and protect your data.
87kbd ("we", "us", "platform") is an online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you visit our website, create an account, or use our services — why we collect it, how we use it, and how we keep it secure.
By using our platform, you are considered to have agreed to the terms described in this policy. We ask that you read this policy carefully, and contact our support team if you have any questions.
1 Types of Information Collected
To operate the 87kbd platform, we collect two types of information: personally identifiable information and non-personal technical information.
1.1 Personally Identifiable Information
When you register on our platform or use our services, we may collect the following information:
- Full name and username
- Email address
- Date of birth (for age verification)
- Residential address
- Mobile number
- Payment-related information (bKash, Nagad, Rocket account numbers)
- Identity verification documents (such as a national ID card)
1.2 Technical Information Collected Automatically
When you browse our website, some information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system
- Session duration and pages visited
- Referral source (where you came from before arriving at our site)
- Gaming history and transaction information
2 How Information Is Collected
87kbd collects information in the following ways:
2.1 Information Provided Directly
You directly provide us with information when you fill out a registration form on our platform, update your account, request a deposit or withdrawal, or contact our customer support. This information is provided voluntarily and with your awareness.
2.2 Automatic Collection
Our servers and technical systems automatically record certain information during each of your visits. This helps ensure platform security, identify technical issues, and improve the user experience.
2.3 Cookies and Similar Technologies
We use cookies and similar technologies on our website. Detailed information on this is described in Section 6.
2.4 Verification Services
When account verification is required, we may use trusted third-party verification services. In such cases, we share only the minimum information necessary.
3 Purpose of Using Information
87kbd uses your information only for legitimate and necessary purposes. We never use your information for unauthorized purposes.
3.1 Providing and Operating Services
- Creating and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses and promotions
- Storing gaming history
- Providing VIP program benefits
3.2 Security and Fraud Prevention
- Verifying account identity
- Preventing fraud and unauthorized access
- Detecting suspicious activity
- Ensuring responsible gaming
3.3 Customer Service and Communication
- Resolving your questions and complaints
- Sending important account-related notifications
- Informing you of policy changes
- Notifying you of promotional offers (with your consent)
3.4 Platform Improvement
By analyzing your usage patterns, we continuously improve the platform's functionality, usability, and gaming experience. This analysis is always conducted in aggregate form and does not target you individually.
4 Data Storage and Security
4.1 Security Measures
87kbd applies industry-standard security measures to protect your personal information. Our technical safeguards include:
- SSL (Secure Socket Layer) encryption — all data between your browser and our servers is encrypted
- Advanced encryption methods for sensitive information
- Regular security audits and updates
- Unauthorized access detection systems
- Limited staff access — only staff who need to can view personal information
4.2 Data Retention Period
We retain your information for as long as your account is active or as long as it is needed to provide services. Even after an account is closed, certain information may be retained for a specified period for legal obligations, fraud prevention, and dispute resolution purposes.
4.3 Response to a Data Breach
Should an unexpected data security incident occur, we will notify affected users in a timely manner and take the necessary steps. Our incident response team is available at all times.
5 Sharing Information with Third Parties
87kbd does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Payment Processing
To process your deposit and withdrawal transactions, we work with Bangladesh's mobile financial services — bKash, Nagad, and Rocket. Only the minimum information necessary for this payment processing is shared. These service providers operate under their own privacy policies.
5.2 Technology Service Providers
Our gaming software providers (including Pragmatic Play, Evolution Gaming, Spribe, and others) may access certain technical information in order to provide platform services. They operate under strict confidentiality agreements and do not have the right to use your information independently.
5.3 Legal Obligations
In cases of court orders, legal investigations, or lawful requests from government agencies, we may be required to provide information in accordance with applicable law. In such situations, we will always endeavor to protect your interests within the bounds of the law.
5.4 Business Transfers
If 87kbd undergoes a business restructuring or merger in the future, your information may be transferred to the new entity as part of its assets. You will be notified in advance in such a case.
6 Cookies and Tracking Technologies
6.1 What Are Cookies?
Cookies are small text files stored in your browser. They help remember information about your visit and provide a more convenient experience on your next visit.
6.2 Types of Cookies We Use
- Essential Cookies: Essential for the basic functionality of the platform — login sessions, security tokens, etc. The site does not work properly without these.
- Functional Cookies: Used to remember your preferences and settings — such as your language selection.
- Analytical Cookies: Used to monitor site usage for improvements. These do not identify you personally.
6.3 Controlling Cookies
You can disable cookies by going to your browser's settings. Keep in mind, however, that disabling essential cookies may make some platform features harder to use.
7 Your Rights
As a user of the 87kbd platform, you have the following rights over your own information:
7.1 Right of Access
You may ask at any time what information we hold about you. If you submit a request to our support team, we will provide a summary of your information.
7.2 Right to Rectification
If any information we hold about you is incorrect or outdated, you may request a correction. Some information can be updated directly in your account settings; for other cases, please contact our support.
7.3 Right to Erasure
You may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations, fraud prevention, or ongoing disputes.
7.4 Right to Object to Processing
You may object to the use of your information for specific purposes, particularly for marketing communications. This preference can be changed in your account settings or through support.
7.5 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible after verifying your identity.
8 Privacy of Minors
87kbd is for people aged 21 and above only. We never knowingly collect information from anyone under the age of 21.
We have an age verification process in place during registration. If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account.
If you believe a minor has created an account on our platform, please notify our support immediately.
9 Changes to the Policy
87kbd reserves the right to update this privacy policy from time to time. If there are any significant changes to the policy, we will notify you in the following ways:
- Displaying a notice on the website homepage
- Sending a notification to your registered email address
- Changing the "Last Updated" date at the top of this page
Continuing to use the platform after the updated policy is published will indicate that you have agreed to the new policy. We therefore advise you to visit this page regularly.
If you do not agree with the changes, you have the right to close your account. Please contact our support to request account closure.
Contact Us
10 Contact & Support
If you have any questions, concerns, or complaints about this privacy policy, we are always ready to help you. You can contact us regarding any privacy-related matter at 87kbd.
Our support team provides assistance in both Bengali and English. We will respond as quickly as possible depending on the nature of your request.
Support Channels
24/7 instant support — in Bengali and English
[email protected]
Available 7 days a week, 24 hours a day
For privacy-related requests, please write "Privacy Request" in the subject line so we can quickly route it to the correct department.
For more information, please also visit our Terms & Conditions and Responsible Gaming pages. 87kbd is always committed to ensuring a transparent, safe, and trustworthy gaming environment.